Summary

The Unread Meters Report displays a list of meters that were not read during a specific date range using the meter read date. Meters with estimated readings during the selected period, manual reads (UB> Maintenance> Device> Consumption tab), or readings from service requests will not be included on the report. The report will search for meter readings that have not been billed during the date range, so if there have been meter readings during the selected period but those readings have been billed, the device will display on the report.

Step by Step

1     Open the Unread Meters window (UB> Meter Management> Unread Meters).

2     Configure the report.

• Select the meter routes to include on the report.
  • Press CTRL+A to select all of the meter routes in the field. Press SPACE to check or uncheck the selected toggles.
  • Hold down SHIFT to select a range of meter routes.
  • Meter routes are created and maintained in UB> Maintenance> Route.
  • You can view the meter route of a specific device from the Account Master Maintenance window (UB> Maintenance> Account). Open the Devices tab and open the Device Maintenance window of the device. Open the connections tab and the meter route of the device will display in the Route column.
• Enter a date range in the Begin Reading Date and End Reading Date fields.
• The Account Status field is used to filter the meters that display in the report by the status of the UB customer accounts they are installed on. Select the status of the accounts you would like to include on the report.
  • You can view the status of a customer account in UB> Maintenance> Account> Account tab> Status field.
• Check the Look for New Reads Only toggle to limit the meters displayed in the report to those that have a new read in the time period specified.
• Check the Include Zero Reads toggle to include any meters that have a zero read. This will include meters on the report that do not match the criteria of an unread meter, but have a zero meter reading during the date range of the report. An account will still be included on the report if there has been a new meter reading entered on the account after the zero meter reading.
• Check the Include Meters without an Account toggle to include any unread meters that are not attached to an account.
• The Unread Meter Report lists the route, sequence and serial/MXU/register number on the device, customer account number attached to the meter, service address, meter location, current read, current read date, prior read, prior read date. The total number of unread meters displays at the end of the report.
  • The Service Address column on the report will display the address where the device is installed.
  • The location column on the report will display the location of the meter. The location will display on a separate line and will only display on the report if a location is entered on the device.
    • You can view the location of a device in UB> Maintenance> Device> Connections tab> Location field.

3     Print the report.

• Click the Print icon to process the report immediately or enter a date and time in the field next to the Print icon to schedule the report to generate at a later time. You can view the progress of the report on the Job Viewer window (SS> Utilities> Show Scheduled Jobs).
  • Click the Print icon drop-down menu and select Print Preview to preview the report before printing.
  • Click the Print icon drop-down menu and select Excel to export the report data to an Excel spreadsheet as unformatted data.
  • Click the Print icon drop-down menu and select Excel (Formatted) to export the report data to an Excel spreadsheet that includes much of the Springbrook formatting found on the printed version of the report.
  • Once the report is generated, you can also display the report using the View Reports window (SS> Utilities> View Report).