Specific records in the database, such as customer accounts or lots, are generally located using a search window (for example, the Customer window opened by clicking the Customer icon on the main desktop). Enter information into the Search Criteria section of a search window and press ENTER to filter the records that display. Depending on the number of records that match the search criteria, all of the records may not load in the window. This improves the performance of the window, but the record you were searching for may not display. For example, if you open the Customer window and press ENTER without entering any search criteria, not all of the customer records in the database will load in the window.

The Incomplete icon will display in the bottom right corner of the window if all of the records that match the search criteria entered in the window have not been loaded into the window. Click the Incomplete icon if you would like all of the customer accounts that meet the search criteria to display in the window. If the search criteria are very broad or no search criteria has been entered the window, this may take a while to load.

The Complete icon will display in the bottom right corner of the window if all records included in the search criteria are loaded in the window.