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UB Input a New Meter Reading

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Summary

The Input New Meter Readings window is used to manually enter new meter readings on all of the meters in a meter route. The Input New Meter Readings window also allows you to generate estimated meter readings on all the meters in a route. After meter readings have been entered or generated using the Input New Meter Readings window, you can modify the read date, read year, read period or estimate of each meter reading using the Edit Meter Reading window (UB> Meter Management> Edit).

If you import meter readings from handheld devices (UB> Meter Management> Readings Import) you will not use this palette option. If you would like to enter a meter reading on a single customer account, you can enter a meter reading using the Device Maintenance window (UB> Maintenance> Device> Consumption tab, or you can access this device from the Devices tab of the Account Master Maintenance window). You can also enter the reading by creating a read meter service request using the Service Request Input Wizard (UB> Service Requests> Input).

Step by Step

1     Select the meters you would like to enter meter readings on.

  • Open the Input New Meter Readings window (UB> Meter Management> Input New).
  • The data grid is used to select which meters you would like to enter a manual meter reading on.
  • Enter the type of meter you would like to enter a reading on in the Meter Type drop-down menu.
  • The Route field is used to select a meter route.
    • Only meter routes created in Route Maintenance window (UB> Maintenance> Routes) will display in the drop-down menu.
    • The meter route of a meter can be viewed and modified using the Device Maintenance window (UB> Maintenance> Device> Connections tab> Routes column).
  • The Estimate Method drop-down menu is used to estimate the meter readings on the meters in the route. Select a method from the drop-down menu if you would like to apply an estimate to all of the meters in the route. Use the Edit Meter Readings window (UB> Meter Management> Edit) if you would like to estimate the reading on a single meter in the route.
    • Select Last Period if you would like to estimate the consumption based on the last period meter reading on the meter. The current reading will be the previous reading on the device, resulting in a consumption of zero.
    • Select Multiply EDU’s if you would like to calculate the consumption based on the meter EDU’s attached to the meters in the route. When this option is selected, a field titled EDU Multiplier will become visible.
      • A meter EDU is entered on a device using the Device Maintenance window (UB> Maintenance> Device> Connections tab> EDU column).
      • The Multiply EDU option will multiply the value in the EDU Multiplier field by the value in the EDU field on the meter to calculate the consumption on the meter. For example, if you enter 100 in the EDU Multiplier field and the meter has an EDU of 4, the consumption will be calculated at 400 units.
    • Select Previous Reading Period if you would like to estimate the new meter reading based on the consumption during the last meter read period (consumption will be estimated based on meter read period, not meter read date). This method will add the consumption during the previous meter read period to the last meter reading to calculate the new meter reading and consumption. For example, if the previous period consumption and meter reading was 1000 and 12,000, the estimated reading will be 13,000 with consumption of 1000 units.
      • If there are multiple readings during the previous meter read period, those meter readings will be added together to determine the estimated amount.
      • If a meter was not read during the previous period, the meter reading will default to the last reading that was read on the meter. If there is not a meter reading during the previous meter read period, an Expansion icon will display next to the meter reading.
      • If you would like to generate the estimate based on the last read period rather than the meter read of the last period, select Previous Reading’s Period in the Estimate Method drop-down menu.
      • Select Same Period Last Year if you would like to use the consumption of the same period in the previous year as the estimate of the current reading. If the meter does not have a reading in the same period in the last year, the reading will default to the prior reading on the meter.
      • Select Winter Average if you would like to use the last calculated and committed winter average on a meter to estimate the consumption. If no winter average is found on the meter or the calculated winter average has not been committed, the reading will default to the prior reading on the account.
        • If there are multiple winter averages on the customer account, the consumption will calculated based on the winter average with the most recent winter average effective date (UB> Maintenance> Account> Winter Averages tab> Effective Date field). This applies even if the winter average effective date is in the future. This means winter averages that have still not reached their effective dates will be used to calculate the consumption.
    • Enter the default read date in the Default Read Date drop-down menu. The default date will be used as the read date for all meter readings in the route.
      • You will not be able to modify the read date of specific meters from the Input New Meter Readings window. If you would like to modify the read date of a specific meter, open the reading in the Edit Meter Readings window (UB> Meter Management> Edit) after the readings have been entered.
    • Enter the Reading Period and Reading Year of the meter readings.
      • You will not be able to modify the reading period or reading year of specific meters from the Input New Meter Readings window. If you would like to modify the reading period or reading year of a specific meter, open the reading in the Edit Meter Readings window (UB> Meter Management> Edit) after the readings have been entered.
    • Click the Search button once you have selected the meter readings you would like to enter. This will populate the data grid below with the meters in the selected route. If you have selected an estimate meter readings option, the meters will populate with the estimated meter readings.
      • Meter connections for Active, Suspended and Delete status accounts will display in the window.
      • UB module accounts that have meter readings set up as New will not display in the window. You can view the New toggle on meter readings using the Device Maintenance window (UB> Maintenance> Device> Consumption tab).

 

2     Enter or edit the meter readings.

  • After the meters have populated into the data grid you can enter the meter readings. If you selected an estimate method, the estimated meter readings will also populate in the window.
  • Click the Clear button in the data grid header if you would like to erase all of the meter readings you have entered into the window.
  • Click the Save button at the top of the page when complete to save the meter readings.
  • After the meter readings have been saved, open the Edit Meter Readings window to modify or edit specific meter readings in the route.
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