Summary
Overpayments and deposits can result in a credit balance on a customer’s account. A credit balance may also occur if a customer decides not to proceed with a building project that has been paid. In the Building Permits module, you can refund these credit balances through the Refunds process.
Step by Step
1 Create a Refunds batch.
2 Generate the Refunds.
3 Edit the refunds included in the batch.
4 Print the Refunds Proof List.
5 Print the Refunds GL Distribution.
6 Commit the Refunds batch.