The Payments Summary page provides an overview of payments filtered by date range.

Filter the Payments data

• When you first land on the Payments Summary page, only the current day's payments will be displayed. Use the date filters at the top of the page to display a range of payments.

• The Start Date and End Date fields are used to filter the payments displayed on the page by the payment date.
  • The maximum date range that can be displayed is 31 days.
• The Cutoff Time field is used to determine how the date range will be calculated.
  • Select Midnight to filter the payments from midnight to midnight on the dates selected. This is the standard calendar date filter.
    • In the filter example above, payments from midnight on 11/02/2020 to midnight on 11/05/2020 would be displayed.
  • Select Batch to filter the payments by the batch cut off time on the dates selected. The batch cut off time is set on the My Organization tab.
    • If your batch cut off time is set to 5:00 PM, the filter example above would display payments from 5:00 PM on 11/02/2020 to 5:00 PM on 11/05/2020.
• The Merchant Account field is used to filter the payments by merchant processor.
  • When Midnight is selected in the Cutoff Time field, there are four Merchant Account options:
    • Select Any to include all merchant accounts.
    • Select Utility to include only transactions processed through Springbrook Utility Billing.
    • Select PayPad to include only transactions processed through your PayPad terminal.
    • Select Municipal to include only transactions processed as part of the Springbrook Municipal Payments Collection process.
  • When Batch is selected in the Cutoff Time field, there are three Merchant Account options:
    • Select Utility to include only transactions processed through Springbrook Utility Billing.
    • Select Municipal to include only transactions processed as part of the Springbrook Municipal Payments Collection process.
    • Select Both to include both Utility and Municipal transactions.
• Click the Apply button to display the filtered payment results.

Examine the Payments data

• Once the payments have been filtered, the date range, number of payments, and total amount of those payments will display across the top of the page.
• The View All Payments button   is used to open all the filtered payments on the detailed Payments List page. See the document for more information about that page.
  • You will also see the View button next to each payment date. Clicking this button will open the Payments List page for all payments on that specific payment date.
• The Export button is used to export the filtered payments in an Excel spreadsheet or a .CSV file.

• The export will include merchant account, count, and bill amount, fee amount, and total amount data for all credit card and ACH payments for each payment date displayed on the Payment Summary page.
  • Organizations that do not charge fees will not see the Bill Amount and Fee Amount columns.
• Open an individual payment date by clicking the caret toggle next to the desired date.

• After expanding the payments for the selected date, click the View button to open the CivicPay Online page that displays all the Utility and PayPad payments for that date in detail.
• Use the nested caret toggle to display the individual Utility or PayPad payments for that date broken down by payment type.

• Use the nested caret toggle to display all credit card payments by card type for that date.

• Click a specific credit card link to open the CivicPay Online page for the selected credit card on the selected payment date.
• The total number of ACH payments will be displayed. Click the View button to see the ACH details on the CivicPay Online page.