Customer Payment Portal - My Bill

The My Bill page provides an overview of the citizen's billing and account information.

• The left section of the My Bill page displays billing details, account and agency information, and meter/meter readings information.
• The right section of the My Bill page displays a breakdown of the current charges with corresponding due date, a billing summary, and total amount due.
• Citizens can click the Make A Payment button to open the Make Payment page and complete a payment.
• Citizens can click the Print My Bill button to print or save a PDF copy of the My Bill page. While this can be a valuable tool for citizens to generate a copy of their bill, this is not designed as a replacement for agency-generated billing statements.
• Any attachments set up to be included in the bill will display below the Make A Payment button. Citizens can click these attachment links to download and open them. Attachments are set up on bills on the Bill Attachments page under My Agency> Settings.