SB Enterprise Help Center

Settlement Summary

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The Settlement Summary page provides an overview of settlements filtered by date range.

Filter the Settlements data

  • When you first land on the Settlement Summary page, only the current day's settlements will be displayed. Use the date filters at the top of the page to display a range of settlements.
  • The Start Date and End Date fields are used to filter the settlements displayed on the page by the settlement transaction date.
    • The maximum date range that can be displayed is 31 days.
  • The Merchant Account field is used to filter the payments by merchant processor.
    • Select Any to include all merchant accounts.
    • Select Utility to include only transactions processed through Springbrook Utility Billing.
    • Select PayPad to include only transactions processed through your PayPad terminal.
    • Select Municipal to include only transactions processed as part of the Springbrook Municipal Payments Collection process.
      • NOTE: This option is for a future feature and will not return any payment data until the Springbrook Municipal Payments Collection process has been released.
  • Click the Apply button to display the filtered Settlement results.
  • Toggle the Receive summary email daily option to receive an automatic daily email update with the day's settlement summary information.

Examine the Settlements data

  • Once the settlements have been filtered, the date range, number of settlements, and total amount of those settlements will display across the top of the page.
  • The Exceptions notification provides information about any exceptions - such as returns or reversals - included in the filtered settlement transactions.
    • Each settlement date will also display the Exceptions notification in order to help you quickly identify which dates include settlement exceptions. When you click on a settlement exception notification the exception settlement transactions will open in the Settlement List window.
  • You will also see the View button next to each settlement date. Clicking this button will open the Settlement List page for all settlements on that specific settlement date.
  • The Export button is used to export the filtered settlements in an Excel spreadsheet or a .CSV file.
  • The export will include a count and amount for all credit card and ACH settlements for each settlement date displayed on the Settlement Summary page. It will also include any return or reversal amounts for those days.
  • The View button next to each settlement date is used to open the Settlement List page for all settlements on that specific settlement date.
  • Open an individual settlement date by clicking the caret toggle next to the desired date.
  • After expanding the settlements for the selected date, click the View button   to open the Settlement List page that displays all the Utility, PayPad, and Municipal payments for that date in detail.
  • Use the nested caret toggle   to display the individual Utility and PayPad payments for that date broken down by payment type.
  •  Use the next nested caret toggle   next to Credit Card Items to view a breakdown of payments by credit card vendor.
  • Click a specific credit card link to open the Settlement List page for the selected credit card on the selected settlement date.
  • The total number of ACH settlements will be displayed. Click the View button to see the ACH details on the Settlement List page.
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